Privacy Policy

 

Arnia Limited (“We”) is committed to safeguarding the privacy of our website visitors; this policy dated September 2013 (version 1.1) sets out how we will treat information about you.  By visiting http://bee-keepers.co.uk/ (our site), you are accepting and consenting to the practices described in this policy.

 

What information do we collect?

We may collect, store and use the following kinds of information:

 

(a)            information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(b)           information that you provide to us for the purpose of registering with us;

(c)           information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(d)          any other information that you choose to send to us;

(e)          technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform; and

(f)           information from your visit to our site such as the goods you viewed, page response times and other page interaction information.

 

Using your information

We use information held about you in the following ways:

 

Information submitted by you via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your information to:

 

(a)          enable your use of the services available on the website;

(b)          process any order you have placed and send the goods to you;

(c)          send statements and invoices to you;

(d)          send you email notifications which you have specifically requested;

(e)          deal with enquiries and complaints made by you;

(f)           notify you of new products or offers which we think may be of interest to you. You can choose to be removed from our contact list or mailing lists at any time by e-mailing us at contact@arnia.co.uk

 

Information we collect about you via this website will be used to:

 

(a)               administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

(b)               to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

(c)               as part of our efforts to keep our site safe and secure.

 

Except as provided in this privacy policy, we will not provide your information to any third parties.

 

All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com   We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments

 

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

 

We may disclose your information:

 

(a)          to the extent that we are required to do so by law;

(b)          in connection with any legal proceedings or prospective legal proceedings; and

(c)           in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

 

 

Security of your information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your information.

 

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any information we hold about you by emailing us at contact@arnia.co.uk. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

 

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

Updating information

Please let us know if the information which we hold about you needs to be corrected or updated.

 

Contact

If you have any questions about this privacy policy or our treatment of your information, please write to us by email to contact@arnia.co.uk